Beauty By Kate Loveland
Inside Belle Salon Studio 515 W 550 N Lindon, UT 84042
Cancellations:
While I prefer as much notice as possible, please allow at least 24 hours before your appointment for any rescheduling, changes, or cancellations.
For Changes and Cancellations that occur with less than 24 hour notice:
First Time: Life happens! 50% of the booked service will be charged.
Second Time: I'll miss you and can’t wait to see you soon! 100% of the booked service price will be charged.
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Services
I always aim to give you the best possible salon experience, beginning with a thorough consultation to discuss your beauty goals. We will co-create a plan and customize your services with your lifestyle. Care, maintenance, and pricing are also considerations that we'll talk about in the consultation.
It's important to me that you not only love your look, but feel heard and understood, so I take the time to listen to you and offer solutions for what will work best within your schedule and budget.
The health and integrity of your hair is important to me. If I feel that a certain style or service will not work well for you, I may decline to perform that service, but will offer other solutions to meet your needs and expectations. For example, I often request to do a test strand on your hair when doing a color service to determine the condition your hair will be in if we proceed with the requested color service. If I feel the integrity of your hair will be compromised, I will decline the service and suggest other options and processes to maintain your hair health.
If you are dissatisfied with your service for any reason, please let me know. It’s important to me that you love your look. I do not offer refunds on services, but do complementary fixes within 7 days of your appointment.
Product Returns:
I want you to love your hair at home, not just in the salon and will recommend products specifically for your hair type and goals. While I hope you love what you choose for your take home care, I understand if changes need to be made. I will accept product returns within 30 days of purchase for all sealed and unused products.
For opened, tried and didn’t love products, I'm happy to offer an instore exchange within 30 days.
I truly aim for excellence and expect to provide you with the best salon experience possible. Looking forward to meeting you!